I : Inspir warmth 따뜻함을불어넣어주고
L : Listen to each other 상대방의말을들어주고
O : Open your heart 당신의마음을열어주고
V : Value your umionn 당신을가치있게평가하고
E : Express your trust 당신의신뢰를표현하고
Y : Yield to good sense 좋은말로충고해주고
O : Overlook mistake 실수를덮어주고
U : Understand difference 서로다른것을이해해주는것