1. 당신은 어떤 장점과 단점을 갖고 있다고 생각하십니까 ?

What would you say some of your faults and strong points ?

2.비지니스 클래스 승객이 퍼스트클래스 음식을 요구한다면

What if a customer in business class asks for first-class meal?

3.팀웍이 무엇이라고 생각하는가

What do you think of teamwork?

4.금연석에서 담배를 피우면 어떻게 하겠는가

How are you going to handle it if a customer smokes in the non-smoking section/area?

5.여자승객이 어린아이와 탑승하면 어떻게 하겠는가

How are you going to handle it if a woman is on board with a child?

6.다른 사람이 자신을 비판하는 얘기를 듣는다면

What if you overhear someone criticizing about you?

7.좌우명이 무엇인가

What's your philosophy?

8.서비스와 관련된 일을 한 적 있는가

Have you ever worked in a service sector?

9.일주일에 방 청소를 몇 번이나 하는지

How many times do you clean your own room?

10.당신을 화나게 만드는 것은 무엇인지.

What makes you angry?

11.언제 실망을 하는가? 실망한 적 있는가?

When did you get disappointed?
Have you ever got disappointed?

12.왜 승무원은 독립심이 있어야 하는가

Why does an attendant should have an independent spirit?

13.만약 비서라면, 상사를 어떻게 서포트 하는가

If you were a secretary, how would you support your boss?

14.서비스란 무엇인가

How do you define 'service'?

15.서울에서 추천할 만한 장소는

What would you recommend for sightseeing in Seoul to your customers?

16.통제할 수 없는 승객이 탑승했을 때, 대처요령은

How would you handle a customer when he or she is uncontrollable?

17.영어실력이 어느 정도나 되는 것 같은가

How do you rate your mastery of English?

18.당신이 승객이라면 어떤 서비스를 기대하겠는가

If you were a customer, what kind of service would you expect?

19.동료승무원이 자기 일을 다 안하고 있다면 어떻게 하겠는가

If your cowork does not do her share of work, what are you going to do about it?

20.어떤 승무원이 되고싶은가

What kind of attendant do you want to be?

21.2차에 합격하면, 3.4차는 어떤 자세로 임할 것인가

If you pass the second part, how would you handle the third and fourth parts?

22.같이 일하고 싶은 동료는? 같이 일하기 싫은 동료는?

What kind of coworkers do you prefer?
What kind of coworkers would you rather not work with?

23.승객이 처음에는 이것을 갖다 달라하고, 가져다주니 다른 것을 요구한다면

What if a customer demands another, after giving him what he wanted before?

24.본인은 회사에서 어떤 사람인가

What kind of worker are you in your workplace?

25.가족소개

Tell me about your family.