Dear JeongTaek,
We are delighted to inform you that your Australian Superannuation refund has been received from the Payment of Unclaimed Super tax office and the breakdown of your refund is as follows:
Total Refund Issued: AUD 472.10
Taxback.com processing fee: AUD 124.00
Handling Fee: AUD 24.80
Customer Refund: AUD 323.30
Please note that as a rule, employers contribute 9% of their employees' gross wages into a superannuation fund.
From that amount, the ATO deduct 35% of the current accounts value thus only 65% of the account value can be claimed.
On this 65% different kinds of fees apply in the funds (entry/contribution fee, administrative fee, insurance cover, closing fee, etc.).
As a result of all of the above, we received this Total Refund of AUD 472.10
In order to transfer your money, please give your details now through this secure link.
We can transfer your refund to any bank account, so please send us your bank details as soon as possible.
Kind regards,
Miss Stela Radeva
Customer Service Representative
Dear Customer,
Thank you for sending us your bank details.
Our Payment team will review the information and will prepare your file(s) for payment. Should we need any additional information, we will contact you.
As soon as our Finance department organizes your bank transfer, you will receive an e-mail confirming this.
Win one of our amazing prizes by telling your friends about taxback.com. Learn more at www.taxback.com/taf.
Kind Regards,
Taxback.com
Dear JeongTaek,
JeongTaek님, 안녕하세요,
Following our recent emails to you to choose your payment option to receive your 2008 refund from Australia, I am delighted to let you know we have sent your money to your account.
2008의 호주 세금 환급액을 송금에 대해, 최근 메일로 선택하신 은행계좌(및 통화)를 보내주셔서 감사합니다. 오늘 저희 회계팀이 고객님의 계좌로 환급액을 보내드렸습니다.
It was transferred from our Customer Account today so the money is en route. It will appear on your bank statement as a payment from TRAVELTOWORK Ltd.
고객님의 환급액은 저희 고객용 계좌에서 오늘 송금 신청되어 현재 고객님의 계좌로 가는 중입니다. 고객님의 계좌에는 “TRAVELTOWORK Ltd” 이름으로 송금자 이름이 표시될 것입니다.
You should receive it in your account in the next 3-5 business days, depending on the intra-bank time needed. If you do not receive it, please tell us so we can ask the bank to investigate it.
송금된 금액은 송신 은행의 사정에 따라, 근무일 기준 약 3-5일 정도 후 고객님의 계좌에 도착할 것입니다. 만약 그 이후에도 송금이 되지 않았다면, 저희에게 알려주시면, 은행에 송금내역에 대해 문의를 요청할 수 있습니다.
We are delighted to have organized your refund for you successfully and hope that the money comes in useful.
고객님의 세금환급을 성공적으로 도와드리게 되어 기쁘며, 환급받으신 금액을 유용하게/기분좋게 쓰시기 바랍니다.
We would really appreciate if you would take one last minute to complete our online Customer Satisfaction Survey. It only has a few questions and we will incorporate your feedback into our operational reviews to ensure the best service delivery. Please click here.
마지막으로 고객님께서 약 1분 정도 시간을 내서, 저희 온라인 고객만족도 조사 (Customer Satisfaction Survey)를 작성해 주시기 부탁 드립니다. 설문지는 간단한 문항 몇 개로 되어있으며, 고객님의 소중한 답변을 바탕으로, taxback.com은 보다 좋은 서비스를 위해 노력하겠습니다. 온라인 설문은 이곳을 클릭 하면 연결됩니다.
If you are not completely satisfied with the level of service you are receiving, please email us at customercare@taxback.com and a member of our management team will contact you.
만약, 저희 서비스에 만족하지 못하셨다면, customercare@taxback.com 으로 연락주십시오. taxback.com의 매니지먼트 팀에서 연락드리겠습니다.
We hope to help you in the future if you travel and work again.
혹 나중에 다른 나라를 여행하시면서 취업을 하실 때에도 도움드릴 수 있기 바랍니다.
Best Regards,
Payments Team
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